Shipping Policy

Orders & Shipping

Where do you ship?

We currently only deliver to addresses within the United Arab Emirates.

Is shipping free?

Shipping is free for all orders of AED 250 and above. Our items are shipped using a third-party logistics partner. Please note that our delivery includes only delivery to your doorstep.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, Apple Pay, and other secure online payment options. We currently do not offer Cash on Delivery (COD).

Is it safe to shop on your website?

Yes, shopping on our website is completely secure. We use industry-standard encryption protocols to protect your personal and payment information.

Can I modify or cancel my order?

Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your items and shipping details before confirming your purchase.

How long will it take to receive my order?

Delivery usually takes 1-3 working days, depending on the product that you are ordering. 

 

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status and estimated delivery date.

 

Shipping

 

Free Shipping on Orders Over AED 250:

Enjoy quick & free domestic shipping on orders over AED 250.

Orders under AED 250:

Domestic shipping fees for orders under AED 250 will be calculated upon checkout.

Cut-Off:

In-stock orders placed by 1:00 pm  UAE Time on a business day will most likely ship that same day, however, it is not guaranteed.